Privacy Policy
How AuraQuill collects, uses, stores, and shares personal information.
Contents
- 1.Data we collect
- 2.How we use data
- 3.Service providers and processing partners
- 4.Billing and payment information
- 5.Retention and deletion
- 6.Your controls
Last updated:
This policy explains what data we process when you use AuraQuill and how we protect it.
If you need a copy of your data or want your account deleted, contact support@auraquill.app.
01
Data we collect
- Account data: email, account identifiers, and basic profile metadata from your sign-in provider.
- Content data: notes, transcripts, and uploaded audio files.
- Usage data: product events, performance metrics, and error telemetry needed to operate and improve the service.
- Technical data: IP-derived diagnostics, browser/device metadata, and request metadata for reliability and security.
02
How we use data
- Provide core note-taking, transcription, and organization features.
- Authenticate users, prevent abuse, and enforce account security.
- Improve product quality through aggregate analytics and operational monitoring.
- Respond to support requests and meet legal obligations.
03
Service providers and processing partners
- Supabase: authentication, data storage, and file storage.
- Google OAuth: identity provider for sign-in.
- AssemblyAI and Groq: audio transcription processing.
- Stripe: payment processing and billing management.
- PostHog: product analytics and feature usage tracking.
- AI providers: OpenAI, Anthropic, Google Gemini, and Groq for optional AI features.
04
Billing and payment information
- When you subscribe to a paid plan, we collect billing address and payment details through Stripe.
- Stripe handles all payment processing securely - AuraQuill does not store your full credit card details.
- Invoice data is retained for accounting and tax purposes as required by law.
- You can update your billing information or cancel your subscription anytime through your account settings.
05
Retention and deletion
We retain account and content data while your account is active or as needed to provide the service.
You can request deletion of your account and associated data by emailing support@auraquill.app.
Operational logs are retained for limited periods needed for reliability, security review, and legal compliance.
06
Your controls
- Access and update your account data through product settings where available.
- Request export or deletion by contacting support@auraquill.app.
- Use in-product sign-out to clear local session state from your browser.
Questions about this document? Contact us at support@auraquill.app.